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Sylke Febrina Laucereno, “LinkAja bakal Bisa Dipakai Bayar Tol dan Beli Bensin,” 2019. “LinkAja | Lebih Lancar, Lebih Seru, dan Bebas Repot #BeresTanpaCash.”. “Pertamina Retail Annual Report,” Jakarta, 2016. “Pertamina Annual Report,” Jakarta, 2016. Sales reports are generated automatically in near real-time. The implementation of this prototype improves service at gas station by reducing queue time about three to seven second per vehicle, improve company efficiency by reducing the number of operators in gas station from one operator per dispenser to one operator per station, also, it removes the balancing process performed by the operator at the end of the shift. This research proposes some modifications toward the fuel dispenser so that the dispenser is able to accept cashless payment, provide correct amount of fuel, and guarantee payment for each transaction even when there are no operators around. It requires the customer to return to the operator in order to request the change when they stop refueling before reaching the requested volume. However, at a self-service gas station, customers generally make payments before refueling to an operator located in the control post (before the dispenser area/refueling area). The cashless payment now accepted in both conventional gas station and self-service gas station.
To embrace the cashless future, PT PERTAMINA collaborate with various banks and LinkAja!, one of e-finance services in Indonesia, to accept cashless payment using QR code technology using mobile application.